Workshops & Training

Mandala Foundation workshops aim to increase awareness and understanding of the psychosocial risks faced by aid workers on assignment while providing practical solutions for reducing stress and strengthening psychological resilience.


In line with the principles of systematic staff support that are laid out in our Guidelines, our workshops are designed to meet psychosocial support needs at each stage of the assignment cycle, from recruitment and pre-assignment training through to post-assignment re-entry and adjustment.

Workshops are offered on an as-needs basis throughout the year, enabling individuals to fill competency gaps or enhance their skills and awareness in particular areas. The Mandala Foundation can also deliver tailored training to whole staff teams upon request.

A shared responsibility model of staff support is promoted, encouraging organisations, managers and assignees to work together to promote resilience and to prevent, mitigate and manage stress in aid workers. Special consideration is given to the needs of local and national staff through the application of culturally sensitive and inclusive models of staff support.

Workshops are targeted at three main levels of responsibility:

  • Organisational level: head office managers, directors, OH&S staff and policy makers
  • Manager level: HR, project and country managers
  • Assignee level: Aid workers, deployees and volunteers


Tailored Training

Organisations and managers play an integral role in supporting assignees before, during and after their field assignment.

To assist organisations to fulfil their duty of care to their staff and volunteers, we can develop psychosocial workshops or training sessions tailored to the needs of particular organisations or groups of staff. These can be on the topics listed below or other topics related to psychosocial support; managing stress; or enhancing wellbeing and resilience.

Trainers can travel to meet the needs of organisations in Australia or internationally. For more information on tailored training options, please contact us.


Workshop Topics

Workshop Title Assignment Phase Who Should Attend
Supporting Staff & Managing Psychosocial Risk Across the assignment cycle Organisation; Manager
Recruitment & Selection for International Deployments Pre-assignment Organisation; Manager
Psychosocial First Aid Skills On-assignment Organisation; Manager; Assignee
Managing Mental Health Issues Across the assignment cycle Manager
Ready & Willing: Psychological Preparation for International Aid Work Pre-assignment Assignee
Developing a Pathway to Work in Humanitarian Aid Across the assignment cycle Assignee
Critical Incident Stress Management On-assignment Manager; Assignee
Psychosocial Briefing & Debriefing Skills Pre/post-assignment Manager
Supporting Staff Returning from Assignment Post-assignment Manager
Diagram of the assignment support cycle